call center http://www.callcenter.biz.pl call center info Mon, 08 Mar 2010 22:06:22 +0000 http://wordpress.org/?v=2.6 en Telco price wars hit BPO margins http://www.callcenter.biz.pl/telco-price-wars-hit-bpo-margins http://www.callcenter.biz.pl/telco-price-wars-hit-bpo-margins#comments Mon, 08 Mar 2010 22:06:22 +0000 http://www.callcenter.biz.pl/telco-price-wars-hit-bpo-margins The plethora of new pricing schemes from telecom companies, like ‘one paisa per second’ billing, has squeezed the margins of their business process outsourcing partners.

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