The plethora of new pricing schemes from telecom companies, like ‘one paisa per second’ billing, has squeezed the margins of their business process outsourcing partners.
Original post by Call Center Outsourcing News
The plethora of new pricing schemes from telecom companies, like ‘one paisa per second’ billing, has squeezed the margins of their business process outsourcing partners.
Original post by Call Center Outsourcing News
Hunger relief nonprofit Feeding America has chosen Merkle’s Response Management Group to handle replies to its direct mail campaigns. The agency will be responsible for capturing data, acknowledgment fulfillment and call center services.
Original post by Call Center Outsourcing News